For information on how we collect and use medical and health information protected under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), please review the Notice of Privacy Practices.
When using this website, you may share different types of information with us. Sometimes you may choose to submit it to us yourself, other times it may be shared automatically. Some areas of the site require an account to access.
We collect any personal information that you provide to us:
The information that you provide, and we collect, may include your:
We use this personal information:
You may be required to submit certain information in order to access certain private areas of this website. For example, you may be required to choose a username and password and may be asked to set account preferences and provide certain additional information. You also may be permitted to post certain content for public viewing on this website. Please consider carefully the types of personal information and other content that you post for public viewing on this website.
If you are a Qualified Health Plan (QHP) consumer, applicant, qualified individual or enrollee and wish to limit the collection, creation, disclosure, access, maintenance, storage or use of your personal information (PII) for purposes other than obtaining assistance in applying for a QHP and for performing Authorized Functions specified through the health plan's Enhanced Direct Enrollment Agreement with the Centers for Medicare and Medicaid Services (CMS), submit a written request to:
Privacy Officer, MR: CP225
401 Carlson Parkway
Minnetonka, MN 55305
Certain information is automatically collected, including:
This information is not treated as personal information unless it is combined with contact, account, or similar information. We do not combine the automatically collected data with contact, account or other information that personally identifies you unless we tell you we are going to (for example, when you fill out a form and the form advises you it will be matched with automatic data) or when it is necessary to complete a task you have asked us to perform (for example, to troubleshoot a problem you are having with the website).
This website may use session-based or persistent "cookies" or similar technologies to offer a personalized experience when using this website. We use these technologies to enhance and facilitate use of this website. Some areas of this website may require cookies and cannot be used without enabling cookies. If you are concerned about cookies stored on your computer, we encourage you to follow your web browser’s guidance for deleting cookies after completing a browsing session.
We may also use first and third-party cookies for remarketing purposes based on specific behavior, demographic and interest data. We use these cookies to track users who visit Medica.com and to display advertisement when these users are on other websites. We use analytics’ third-party audience data such as age, gender, and interests to better understand the behavior of our users and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences.
For example, you may see our ads on other websites because we use the web analytics tools and other companies to focus our ads based on information we have collected, including information that was collected through automated means. These companies also use automated technologies to collect information when you click on ads, which helps track and manage the effectiveness of our marketing efforts. We do not collect any personally identifiable information in our cookies.
Many internet browsers have "Do Not Track" features which, when turned on, send a signal (the "DNT signal") to the websites a user visits that indicates the use does not want to be tracked. We do not currently respond to DNT signals on this website. As described above, we do engage in targeted behavioral advertising, however, we do not collect personal information for this activity and do not share personal information with third parties for direct marketing purposes. The information we collect for this purpose is limited to information about your computer and browser.
We share personal information:
All personal information and other content submitted by you to us is treated as a business asset and may be transferred to another organization in connection with any business or asset sale, merger, acquisition, consolidation, reorganization, dissolution, liquidation, or similar transaction or event.
General website use metrics, such as user and event data, collected by analytics is retained for as long as it is useful. Other personal data is retained in accordance with a data retention program, which establishes retention periods based on legal and business requirements.
This website may contain links to websites not owned or operated by Medica. The inclusion of these links does not indicate any sort of affiliation, sponsorship, endorsement or approval. When you access a third-party Website, you do so at your own risk. You should review the privacy policies of other websites carefully before providing any information to such websites. Medica shall not be responsible or liable for any information, products or services available on or through any third-party website, or for any third-party website’s privacy practices where we do not have a partnership or contractual relationship. Medica makes no warranties, whatsoever, express or implied, including warranties to accuracy, completeness or timeliness, concerning information contained on any third-party website linked through this website where we do not have a partnership or contractual relationship.
We implement measures to protect against the loss, misuse or alteration of sensitive personal information under our control and not otherwise publicly posted on this website. However, no website or data transmission over the Internet is totally secure. As a result, we cannot guarantee the security of any personal information you provide on or through this website.
The content on our website is intended for adults and adult caregivers and is not directed at children under the age of 13. We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13 years of age. We are committed to protecting children’s privacy on the Internet. If we become aware that we have collected any personal information from a child under 13 years of age, we will promptly remove such information. If you believe we have collected information from your child, please notify us through "Contact Us".