Care management

Navigating your way through the health care system isn't always easy. WellFirst Health case managers can help turn confusion into clarity.

Our care management team includes registered nurses, licensed social workers, and program outreach specialists to help you manage your health care needs. Through phone outreach, our team works closely with you to navigate health care and community resources to help you be the healthiest you can be.

Our WellFirst Health team members can help you:  

• navigate access to services within a complex health care system
• provide education on your condition and how to access resources to best manage your health
• support and guide you in setting achievable goals as you work toward improving your quality of life and overall health and well-being
• help you to understand your individual health care plan including how to maximize your benefits
• connect you with services and community resources necessary for you to self-manage your health care needs
• serve as an advocate to help you achieve your optimal physical and mental health

Behavioral health and substance use

See behavioral health

Complex case management, care coordination

See case management

Maternal and child health

See maternal/child health

Social work

See social work

Transplant case management

See transplant

Advance care planning

Learn about care planning

It's about you

WellFirst Health is dedicated to your well-being, so our focus is always on you. We encourage you to explore how we can help you with your health care needs and enroll yourself.

If you did not refer yourself and have heard from our staff, you may have been identified for participation in one or more of our free care management programs based upon diagnosis, claims, complexity of needs or a referral by your health care provider.

Enrollment is voluntary. Sign up and a member of our team will contact you.